Yes. All products have a 12-month manufacturing guarantee. If a defect occurs, we may arrange an inspection via a third-party repair company.

Sofa hardwood frames are covered against structural defects for 5 years from delivery.

All products (except ex-display) are covered for 1 year from the delivery date.

You can cancel your order up to 48 hours before delivery. Email us as soon as possible for confirmation.

Please check your spam/junk folder. If it’s not there, contact our team to resend it.

Please refer to our delivery-area schedule document.

If in stock, delivery is within 1–7 working days (excluding Scotland & N. Ireland). You’ll get a confirmation email with your delivery date.

Yes, sofas are assembled in your chosen room at no extra cost. Flat-pack items are not assembled.

Most sofas fit standard doorways (70–71 cm). Some parts (like arms) can be removed. Corner/U-shaped sofas come in sections.

Routes are finalised around 5 pm the day before delivery. ETAs are sent late afternoon to avoid confusion.

ou have 14 days from delivery to request a return/refund. Items must be unused, in original condition, and returned at your expense.

Yes, all fabrics are 100 % FR-resistant and certified.

High-quality foam for comfort and support.

All sofas are proudly manufactured in UK.

No physical showroom — we are online only. Digital fabric swatches are available on product pages.